Hotel & Restaurant Services
Front Office NCII
Program Overview
This program is design to provide skills and knowledge necessary to qualify for entry positions in hotels, restaurants, country clubs, catering, sales, fine dining, and quick services with emphasis in front office management, food preparation, guest services, sanitation, menu planning, purchasing and others. Upon successful completion of this program, the student shall be able to pass the competency assessment of TESDA in the following competencies with National Certificate Level II
Descriptions :
The program provides knowledge, skills and attitude in office service based on the standards set by the enterprise. The program includes the basic, common and specialized core competencies.

The program trains students in providing club reception services, manual or computerized receiving and processing reservations, as well online reservation.